At Wellure, we aim to provide a smooth and reliable delivery experience for all our customers across the United Kingdom.

 

    1. Order Processing:

Orders are typically processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.

Once your order has been shipped, you will receive a confirmation email with shipping details.

 

    2. Delivery Times:

Estimated delivery times within the United Kingdom are typically between 5–10 business days.

Please note that delivery times are estimates and may occasionally be affected by factors outside of our control, such as courier delays, customs processing, or high seasonal demand.

 

    3. Shipping Costs:

Shipping fees are calculated at checkout. From time to time, we may offer free shipping promotions on selected products or orders.

 

    4. Order Tracking:

When available, tracking information will be provided by email after your order has been shipped. Please allow a few days for the tracking system to update.

 

    5. Delayed or Lost Shipments:

If your order has not arrived within the expected timeframe, please contact our support team so we can investigate the issue and assist you.

 

    6. Incorrect Shipping Address:

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

 

    7. Contact:

If you have any questions regarding your order or shipping, please contact us:

Email: help@wellureshop.com